Field apps and asset records for power utilities

Job cards are on paper, so an asset has no history once the card is filed. Feeders and substations sit in one system, meter data in another and billing in a third. Signal is weakest where the faults are. A crew that cannot record the job leaves the control room guessing what was done and whether the fault will return. A consumer who complains about an outage speaks to a call centre that cannot see the job in the field. Meter readings and outage reports reach the planners in separate files.

• Field apps

  work orders, checklists and photos that work offline and sync on return to coverage.

• Dispatch

  a console that routes jobs to crews and tracks them.

• Asset lifecycle

  a record for each asset, reached by scanning its QR code.

• Consumer service

  complaints and requests tied to the asset and the job that fixed it.

• Outage and metering

  outage management and smart-meter data on the same records.

Billing, SCADA, ADMS, meter data and GIS systems. Data from plant and network systems flows one way into ours, with nothing written back.

• CEA metering rules
• State commission tariff orders
• RDSS, the national distribution reform scheme
• CERC grid and settlement codes

A state power distribution utility moved its technicians off paper job cards. We built offline-first field apps, routing of work orders to crews, closure verified by location, QR trails for each asset and a console for dispatchers.

See work in this sector

• Technicians open a job, see the asset's past work and close it with a photo and a location, with or without signal.
• Dispatchers see which crew holds which job and what is waiting.
• Planners read asset history from one record, not from filed cards.

Related services: mobile applications and systems integration.

• How does a work order reach a crew today, and how does the closure come back?
• Where do crews work without signal, and for how long at a stretch?
• Which asset types need a record: transformers, feeders, meters, poles?
• Which systems hold billing, SCADA or ADMS data, and which of them may we read?
• Which reports go to the state commission or a central body?

Field apps with dispatch come first, because they produce the asset history that every later module needs. Consumer service links in next, then outage management and smart-meter data. Each step adds records to the same asset register.

We watch a job from dispatch to closure, then map it. That work happens at your site or at our Noida office, and the map stays with you.