Patient platforms for hospital groups and care providers

Groups grow by acquisition. Each hospital arrives with its own appointment desk and its own records system. A patient who moves between sites repeats their history, and the call centre answers questions that an app should. Consent is handled differently in each unit, so a records view that spans hospitals needs one rule that every system respects. Insurers and TPAs add billing interfaces on top.

• Patient apps

  booking, reminders, follow-up prompts and test results.

• A scheduling layer

  one view of doctors' slots across several hospital information systems.

• Care workflows

  the steps between a visit, a test and a follow-up.

• Records views

  a patient's history shown only after the patient consents.

• Integration work

  connecting your existing HIS and the billing and insurer interfaces beside it.

Hospital information systems from several vendors, imaging (PACS and RIS), laboratory systems and the billing and TPA interfaces. HL7 and FHIR carry the data between them. When a group runs several systems, we merge the patient record first and build features afterwards.

• NABH standards
• ABDM, the Ayushman Bharat Digital Mission
• The DPDP Act 2023
• The Clinical Establishments Act, where a state has adopted it
• NMC telemedicine guidelines

A multi-city hospital network wanted patients to book across sites. We built a patient app and one scheduling layer that talks to the group's three hospital information systems. The app sends reminders and follow-up prompts, and a patient's records open only after consent.

See work in this sector

• How many hospital information systems do your sites run, and from which vendors?
• Which of them expose HL7 or FHIR interfaces, and which only export files?
• Where does a patient book today: a desk, a call centre, a website?
• Who in your group decides what a patient may see, and when does consent apply?
• Which sites still keep paper records?

Scheduling goes first for most hospital groups, because every later feature needs one list of doctors and slots. Reminders and follow-up come next. A shared records view comes last, once consent rules are agreed and tested.

We begin by mapping how a patient moves through your hospitals today, at your site or at our Noida office. You keep the map. Releases follow every fortnight, each one on a live environment your staff can try.