Control towers and driver apps for fleets and freight

Dispatchers ring drivers to learn where a truck is. Delays show up in a spreadsheet days later. Large customers ask for a tracking feed that the current system cannot give them. Hubs, drivers and branch offices each hold a different version of the same trip. Fuel, tolls and waiting time reach finance as a total, with no way to see which trip caused them.

• Control towers

  a live board of trips, vehicles and hubs.

• Exception handling

  alerts when a trip slips, a vehicle waits too long at a gate or a scan is missing.

• Driver apps

  trip tasks, proof of delivery and last-mile status.

• Customer visibility APIs

  tracking data your customers pull into their own systems.

• Network and route planning

  routes and loads set against cost and delivery windows.

Transport and warehouse management systems, GPS and telematics feeds, fuel cards and customer ERP portals. Dispatch that now runs on Excel and WhatsApp moves into the control tower, so the old sheets can stop.

• E-way bill rules
• GST place of supply
• The Motor Vehicles Act
• DGFT and customs filings through ICEGATE

We report OTIF (on time, in full), detention and exception rate.

A pan-India logistics operator tracked trips by phone and found detention charges late. We built a control tower that takes GPS data, scans at hubs and events from the driver app, flags exceptions and gives customers a tracking feed. Customer systems link in through APIs.

See work in this sector

• Dispatchers see every trip on one board and act on alerts, not on phone calls.
• Drivers receive tasks and record proof of delivery on a phone.
• Customers pull tracking data into their own systems through an API.
• Finance can tie detention and fuel cost back to individual trips.

Related services: machine learning for route planning and systems integration.

• Which events tell you a trip has moved: GPS, a hub scan, a driver tap, a phone call?
• How do you learn about detention today, and how late?
• Which customers ask for tracking data, and in what format?
• Where does the e-way bill get raised, and by whom?
• Which routes are planned by a person with a spreadsheet?

A live trip board with the driver app comes first, since every other feature reads from trip events. Exception alerts and the customer tracking feed follow. Route planning joins once the board has collected enough trip history to plan against.

We watch dispatch at your site or at our Noida office, and trace one trip from order to proof of delivery. The control tower then grows in fortnightly releases, starting with the trips that cost you most.