Enterprise Platform Engineering
Custom software for the work your process depends on
Brihat Infotech builds the system that holds your records, routes your approvals and reports on both. We map the process first and write code second.
What the system contains
- A system of record
one place that holds the master data your teams otherwise keep in files.
- Workflow and approval engine
a request moves through the steps and people you define, and the rules change without a developer.
- A reporting layer
each team reads its figures from the same data.
- An integration-ready design
other systems can read and write through documented interfaces.
- A data model and migration
we clean old records and move them in once you agree the model.
- Test and release engineering
automated tests check each release, and any release can be rolled back.
What the handover pack holds
- Working software every fortnight, in a live environment
- An architecture decision record: a short note for each major technical choice, with the reasons
- A test suite that gates every release
- Handover documents that stay current as the system changes
Rules that apply to every change
A second engineer reviews each change. A change counts as done only when it runs in a live environment and its documents carry the same update. Releases are automated and reversible, and we keep dependencies few and audited.
How the process gets mapped
An architect and a business analyst spend time where the work happens. They follow a request from the person who raises it to the person who closes it, and note every spreadsheet, phone call and approval on the way. The map you receive shows the steps, the people and the records involved.
Once you agree the map, we draw the data model: the records, the fields, who may see or change each one. Reports come from that model, so a figure means the same thing on every screen.
Approvals and reports
The workflow engine holds the rules for who approves what. A purchase over a limit goes to a second person; a leave request goes to a manager and then HR. You change a limit or a route in settings, and the change is recorded. Reports sit on the same data: a manager sees her team's open items, and the finance head sees totals across teams, both from the live records.
Custom, ERP or CRM?
Pick custom ERP when the work is orders, stock, production and accounts. Pick custom CRM when it is sales, dealers and service. Choose this service for the rest: a licensing desk, a field inspection system, a tender tracker, or anything where the process is yours alone.
The stack is TypeScript and Node, PostgreSQL, React and Next.js, with event-driven design and single sign-on to your directory. A delivery lead, engineers and an architect form the team. How we engage covers contracts and handover.
Related work
State power utility, field operations. Paper job cards gave way to field apps that work offline, routing of work orders, job closure checked by location, QR-code history for each asset, and a console for dispatchers. See the utility field operations case study
More in Enterprise Platform Engineering
Describe the process that has no software today.
Tell us what you want to build.
The first call is 45 minutes with an architect, usually the founder. It is free, and we will sign an NDA first if you ask.