Healthcare & Life Sciences
One patient platform across a hospital network
A multi-city hospital network ran a separate appointment desk and hospital information system (HIS) at each site. We built one patient app and scheduling layer over nine months with nine engineers. No-shows fell 22%.
- Duration
- 9 months
- Team
- 9 engineers
What the client needed
Every hospital kept a separate appointment desk and a separate hospital information system (HIS). Patients gave their history again at each site.
What we built
- A patient app
- One scheduling layer across the network, joined to three HIS vendors.
- Reminder and follow-up journeys
- A consent-first records view
How it was delivered
Nine months, nine engineers. Our page on moving from a legacy hospital system to a patient platform covers the method.
The result
The client reported these figures to us, for this engagement:
- No-shows
22% fewer.
- Call-centre volume
34% lower.
- Reach
14 hospitals on one platform.
Running several sites on separate systems?
Tell us what you want to build.
The first call is 45 minutes with an architect, usually the founder. It is free, and we will sign an NDA first if you ask.